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The goal of this web site is to provide access to the widest
selection of Iranian Rare Books to the largest group of people possible. To
insure a safe, no offensive environment for all of our users, we have
established our Terms of Use. It spells out what you can expect from us and
what we expect from you. By accessing any areas of this web site, customers
agree to be legally bound and to abide by the terms set below.
- Generals:
-
Customer
agrees to use this site only for lawful purposes. We don't sell
unlawful, harmful, threatening, defamatory, vulgar, obscene, sexually,
profane, hateful, racially Titles and any of these kinds of orders will
be disregard.
- Some of the books are
used and their Qualities are not the same as an unused book. We
will inform you after receiving your orders about quality of the title
you need.
- The
Prices and availabilities may be changed. Our Customer Service
Department will inform customer upon receive the order.
-
The Supporting after the sale for Multimedia CDs, are only available
through the Producer Company. We can not test the CD before selling.
They have been tested by their Company. Most of the CDs we are selling,
are prepared by famous Companies.
- Some
of the items (Gifts and Electronics), are only available for delivery to
Iran. This matter has been mentioned on the details of the item. We are
able to deliver any of these kind of items to your members or family in
Iran. Please attention to this matter.
- Our
products are shipped
insured, and packaged very carefully. But some times, during
transportation members of post office in other countries made the
parcels damage. We have not any responsibility about this and can not be
responsible for the arrival of the package.
- We
can ship to other countries, if the payment is made within US dollar,
Canadian dollar, England Pound or EURO to our account in advance. We want to ask you to Please
contact us before submitting any payments. This way you are assured of
the availability and your exact cost and expectations.
- We
can not exchange an item after the sale. If there is a problem with your
order please contact us before payment.
-
If the customer cancels the order after it is prepared and sent, the
customer should return the parcel(s) safe and sound. After receiving
them back, we will deducted 45% of the initial payment and return the
balance to the customer.
-
If the customer cancels the order after it is prepared and sent, the
maximum time for cancelation of the order should not be more than 4
months.
-
For items that cost more than $100.00 , we suggest DHL,
TNT
or Kara
Express
postages. Because, they are much safer than Registered Air Mail. Otherwise, if there is a problem with receiving these kind of
items, customer should accept the terms. (Please see the next Section).
- Shipping
/ Delivery Time / Packaging:
You are able to know all about Shipping by
Click Here but, following are some
brief descriptions:
There are four methods for sending the orders:
1- Via Registered Air Mail. (Shipping charge will be calculated after
placing order by customer)
2- Via Ground Shipping (It's Not Recommended at All).
3- Via DHL,
TNT
or Kara
Express Postage. (Customer should accept the price)
4- Via Air Freight Shipping (This method is only available for Mass
orders and usually it's Free of charge)
-
Registered Air Mail: Most of the orders are sent via this method. After
receiving the payment, we will send the customer’s order. The delivery
time is not exactly clear. We have some orders that reach to customer in
only one week! But, it usually takes around 15-25 days. There is a
problem if it takes more than 5 weeks via Registered Air Mail. The
tracking service is not accurate and up-to-date for packages sent
through Registered Air Mail. Just, tracking service for express shipping
is very accurate. The DHL,
TNT
or Kara
Express
Shipping are much safer than Registered Air Mail. They take
around 3-7 work days. Customer can track the shipment via Internet.
-
Customers satisfaction is first for us therefore we have decided to
accept the
important part of the shipping charges of each order for sending via Registered Air Mail. Of course, customer is to accept the shipping charge for some
heavy items. It has been mentioned on the details of the item.
-
Shipping charges will be calculated after placing order by customer.
Our Customer Service Department will email the final invoice include
shipping charge to customer.
-
We pay the important part of the shipping charges of each order. So,
once again we check the address with the customer before dispatching it.
If it is sent back because of the wrong address, we will charge the
customer for resending.
-
We are packaging and warping the orders very well.
When customers are receiving their orders, they should sign an Advance
receipt that is on the parcels.
-
We normally send the voluminous orders by Air Freight and not by
Registered Air mail. The advantages of doing this are:
1- The packages are received by the customer much sooner than registered
air mail.
2- Customers will get the entire of their orders at the same time.
3- It's much safer than the registered air mail.
-It's very important that the packages shipped via Air Freight, arrive
to the nearest city which has a customs department. Any charges relevant
to releasing the packages through the customs are on the customer side
and we accept no responsibility on this matter.
-
The Shipping via Air Freight will be done by Airlines. There is an Air
Waybill as a receipt of this method.
- If
there is a problem with receiving the order, we will check the matter
from our side (Iranian Post Office) and also, customer should check from
his side. We will do our best but, It may takes some months! We will be
unable to respond to any shipping related enquiries within this period.
Therefore customer should be patient so that the problem would be solved
by the Post Offices.
- Payments:
- All
of the Prices are in US Dollars.
As your satisfaction is first for us, therefore there are several
methods for paying by customers:
- 1-Credit
Card. If a customer chooses to pay by his/her Credit Card, then we will
send them a link for Credit Card Processing on a Secure Server. (We are
under Contract with "RMultimedia" & "YPay" companies to Process Online
Orders by Credit Card.)
-
2-
Wire Transfer. If a customer would like to pay by wire transferring, we
will send them our Bank details and Bank SWIFT.
-
3- Iranian Checks. This method is available in Iran. Any
customer can pay for his/her orders by this method.
-
4-
If any member of your family lives in Iran, they are able to pay for
your order directly.
- ACKNOWLEDGMENT
The Terms of Use, including all documents referenced herein, represents
the entire understanding between you and we regarding your relationship
with us and supersedes any prior statements or representations. YOU
AGREE TO BE BOUND BY THE TERMS OF USE BY USING THIS WEB SITE.
The aforementioned Terms of Use are subject to change.
Know
exactly what you are looking for? order us , quickly and easily !
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